Grand Hyatt Chengdu offers 370 rooms with floor-to-ceiling windows overlooking downtown Chengdu. All accommodations include air conditioning, minibars, iPod docking stations, DVD players, and 24-hour room service. Private bathrooms feature separate bathtubs and showers with rainfall showerheads, bathrobes, and free toiletries. Select suites provide access to the Grand Club Lounge, with a separate living area, dining table, and walk-in closet.
Eight Onsite Restaurants
The hotel features eight restaurants, including Grand Café for all-day international dining and brunch, Salon and XiMi for beverages and snacks, and BBQ and Steakhouse for grilled specialties. The Grand Club Lounge serves complimentary breakfast and evening cocktails with tea and coffee available throughout the day.
Indoor Pool and Fitness
Recreational amenities include an indoor pool, spa tub, and sauna. The fitness center is equipped with modern exercise machines. The property also includes a 1,000-square-meter French-style outdoor garden.
Central Jinjiang District Location
Situated in Chengdu's Jinjiang District, the hotel is a 5-minute drive from Sichuan Museum of Science and Technology and Chengdu IFS. It is 0.5 km from Sichuan Opera Museum, 1 km from Daci Temple and Chengdu Museum New Building, and 3 km from Jinli Pedestrian Street.
24-Hour Guest Services
Services include a 24-hour front desk with concierge assistance, luggage storage, and car hire. The business center provides complimentary wired internet access, limo/town car service, and 32,292 square feet of conference and meeting space. Supervised childcare and activities are available.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
JinJiangQu HongXingLu SanDuan 99Hao Yin Shi GuangChang 3Lou 3016-3017 Hao Pu
Genki Sushi
490 m
LG109b
Chongqing Yuan LaoSi Hot Pot
640 m
No. 1 Dongsheng Street
Xiaolong Kanlao Hot Pot
620 m
2/F
crowne plaza chengdu city center plaza cafe
780 m
JinJiang District ZongFu Road 31
DaLong Yi Hotpot
610 m
No. 89 Dongsheng Street
Grappa's Chengdu
870 m
8 Middle Shamao Street,Jinjiang District 2F No.2242 Sino-Ocean Taikoo Li,
Moka Bros
880 m
Room1243
YANTING Restaurant at The St. Regis Chengdu
1.1
km
2/F
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.9
8.9/10 based on 173 reviews
Alf
United Kingdom,
June
2024
8.6/10
My stay at the hotel was a mix of positive and negative experiences. The room, although nice looking, had some functional drawbacks. The service was warm and helpful, especially at the grand club. The location was incredibly convenient for accessing shops and restaurants. The dining experience offered a wide range of choices, with a focus on Chinese cuisine.
Rooms
7.0
The room was very nice looking, but many small features made it less functional. The bathroom was luxurious, but the toilet not being a bidet was a bit unusual.
Service
9.0
The service was very friendly and helpful, with a particularly warm and helpful lady attending to us.
Location
10.0
The hotel's location was super convenient, with close proximity to the 'old' pedestrian street and the 'new' plaza area, making it easy to access shops and restaurants.
Dining
9.0
The dining experience was incredible, offering a big variety of western and Chinese cuisine. The Pork Belly was seriously yummy.
Facilities
8.0
The hotel's facilities were great, enhancing our overall stay experience.
Phil
United Kingdom,
March
2024
8.2/10
The hotel offers wide and comfortable rooms, priced at less than $100/night including a phenomenal breakfast. However, some areas need better cleaning.
Rooms
8.0
The rooms were beautiful and good sized, though we had one with a pillar in the middle.
Service
9.0
The staff was very helpful, knowing it was my wife's birthday, always smiling and ready to assist.
Location
9.0
The location was superb, just a short walk from the shopping and eating areas, with plenty of dining options in the neighborhood.
Dining
8.0
The dining experience was excellent with a huge assortment of options, except for the inconvenience of changing lifts every time in and out.
Facilities
7.0
The hotel offers a range of facilities for guests' convenience, however, some areas need better attention.
Jimmy
United Kingdom,
March
2024
8.6/10
I had a wonderful stay at Grand Hyatt Chengdu. The rooms were beautiful and priced at less than $100/night, including a phenomenal breakfast. The service was top-notch, with very efficient and friendly staff, especially Asst Front Office Manager Ken Chen. The location was superb, just a short walk from the shopping and eating areas. The dining experience was good, offering a wide variety, including the famed Chengdu hotpot. Overall, a great value for money with excellent amenities and friendly staff.
Rooms
8.0
The rooms were moderately sized and tastefully decorated.
Service
9.0
The staff was friendly and helpful, quick to respond to any of our requests.
Location
9.0
The location was superb, just a short walk from the shopping and eating areas.
Dining
8.0
The dining was good, with a wide variety, including the famed Chengdu hotpot.
Facilities
9.0
The hotel facilities were excellent, offering everything we needed for a comfortable stay.
Great location
No green areas nearby
Margaret
United States,
March
2024
9.0/10
I had a fantastic stay at the hotel! The rooms were really quirky and generally clean, except for some dust and a bottle cap under the drink cupboard. The service was excellent, and the staff were very professional. The location was fantastic, right above the pedestrian paradise shopping area in Chengdu city center. The dining experience was top-notch with a wide variety of choices. I highly recommend this hotel!
Rooms
8.0
The rooms were clean and comfortable, with a quirky touch.
Service
9.0
The service was exceptional, and the staff went above and beyond to make my stay pleasant.
Location
10.0
Dining
9.0
The dining experience was excellent with a wide variety of delicious options, including a phenomenal breakfast.
Facilities
9.0
The hotel's facilities were top-notch and added to the overall enjoyment of my stay.
Mary
United States,
March
2024
8.8/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and comfortable, and the staff was incredibly helpful and friendly. The location was superb, close to shopping and eating areas. However, the dining experience was not worth the money. Overall, a great value for the price.
Rooms
9.0
The rooms were spacious, clean, and comfortable, providing all necessary amenities.
Service
9.0
The staff was very efficient and friendly, offering early check-in without extra charges. Special shoutout to Asst Front Office Manager Ken Chen!
Location
10.0
The location was superb, just a short walk from shopping and eating areas.
Dining
8.0
The dining experience was incredible with a big variety of western and Chinese cuisine.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Earl
United States,
November
2023
8.0/10
I had a mixed experience at the hotel. The rooms were spacious and comfortable, with a giant bathroom, and the air conditioning was pleasantly freezing. However, the room had many small features that made it less functional than expected.
Rooms
8.0
The rooms were very spacious and comfortable, with a giant bathroom. The freezing cold air conditioning was a great feature.
Service
6.0
The service was provided with a helpful attitude, but there were some unacceptable mistakes made. The staff seemed to have strong international working experience and knowledge background.
Location
9.0
The hotel's location was superb for shopping, with the IFS and shopping street nearby. It was very convenient to access various shops and restaurants.
Dining
9.0
The dining experience was fantastic with a wide variety of Western and Chinese cuisine options. The breakfast had a huge assortment to choose from, making it a great start to the day.
Facilities
8.0
The hotel's facilities were impressive, offering everything needed for a comfortable stay.
Nathaniel
United States,
October
2023
9.0/10
I had a fantastic stay at this hotel! The rooms were one of the best I have ever experienced, clean, and well-maintained. The service was very nice and helpful, but at times, there was a bit of attitude. The location was superb, right in the heart of Chengdu city center with access to countless shops and restaurants. The dining experience was fantastic with a wide variety of dishes. The facilities were top-notch, making my stay all the more enjoyable.
Rooms
9.0
The rooms were fantastic - one of the best hotels I have ever stayed in, very nice looking, clean, and well-maintained, but had some small functional issues.
Service
8.0
The service was very nice and helpful, though there were moments of attitude displayed by the staff.
Location
10.0
The location was fantastic, right above the pedestrian paradise shopping area in Chengdu city center, with easy access to Chunxi Road subway station and a plethora of shops and restaurants.
Dining
9.0
The dining experience was incredible with a vast selection of both western and Chinese cuisine.
Facilities
9.0
The facilities were excellent, contributing to a very comfortable and enjoyable stay.
Clive
United Kingdom,
September
2023
8.2/10
The hotel offers spacious, bright, and comfortable rooms, priced at an amazing value of less than $100 per night including a fantastic breakfast. The bathroom exudes luxury, but the absence of a bidet is a bit unusual. The service is exceptionally warm and professional, with helpful and friendly staff offering early check-in at no extra cost. The location is superb, right in the heart of Chengdu's city center above a bustling shopping area. The dining experience varies, with excellent options alongside some that may not justify the price. Overall, a clean, friendly, and convenient choice with great value for money.
Rooms
8.0
The rooms were beautiful, clean, and provided all necessary amenities.
Service
9.0
The service was top-notch, with very helpful and friendly staff.
Location
10.0
The hotel's location is superb, situated in Chengdu's city center above a vibrant pedestrian paradise shopping area.
Dining
7.0
The dining options are varied, offering excellent choices alongside some that may not be worth the cost.
Facilities
7.0
The facilities are good, catering to basic needs efficiently.
Albert
United States,
June
2023
8.8/10
I had a pleasant stay at the hotel, with clean and well-designed rooms. The air conditioning was reliable for a cool environment. The staff provided excellent service, with a personal touch like preparing a birthday cake. The location was perfect, close to the subway and surrounded by shops and restaurants. The dining experience was top-notch, offering a wide variety of options. The facilities were great as well.
Rooms
8.0
The rooms were standard in size but clean and well designed. The centralized aircon system may not allow for fan speed control, but it provided reliable cooling.
Service
9.0
The service here is top-notch and the staff are very professional, attentive, welcoming, helpful, and friendly. They went the extra mile to make my stay special.
Location
9.0
The location couldn't be better, being convenient to the subway and surrounded by a variety of shops and restaurants. The staff were extremely friendly and helpful.
Dining
9.0
The dining experience was excellent, with a lot of variety and options to choose from. I particularly enjoyed the Japanese dishes.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
Frank
United Kingdom,
June
2023
8.8/10
My stay at the hotel was an enjoyable experience overall. The rooms were spacious, clean, and modern, offering a peaceful retreat. The staff was friendly and helpful, ensuring a pleasant stay. However, the dining options were limited and the price could be considered high for some travelers.
Rooms
8.0
I found the rooms very large and tastefully decorated, offering a relaxing ambiance.
Service
9.0
The staff was hospitable and quick to respond to any requests, making me feel welcome throughout my stay.
Location
9.0
The hotel's location was convenient, with easy access to nearby shops and eateries for a fulfilling experience.
Dining
9.0
The dining experience was fantastic, presenting a wide selection of dishes to satisfy various preferences.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable and enjoyable stay.